Turned out to be a power supply failure. Replaced the existing supply with a new 380W supply. In the process. we've also
added one of the little ATX power supply testers that shorts
pins 14 and 15 of the 20-pin connector to test whether the other supply voltages are OK.
At this point, the computer is reporting a communication problem, but I understand that this is a known problem that other experts can resolve.
Thanks,
John
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